Privacy Policy

Updated on March 26, 2024

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1. Introduction

Welcome to iov42’s Privacy Policy.  This applies to the following websites interu.io and iov42.com or any other website under iov42 control (hereinafter each referred to as the “Website” or the “Site”, whether capitalised or not)

iov42 respects your privacy and is committed to maintaining your trust by protecting your personal data. 

This Privacy Policy (“Policy”) describes how iov42 collects, uses, shares or otherwise processes data that (either in isolation or in combination with other information) enables you to be directly or indirectly identified (“Personal Data” whether capitalised or not) and explains the rights you may have in relation to your personal data.

This Policy is intended to help you understand how iov42 processes your personal data when you:

• interact with us on our Website(s) that display or link to this Policy;
• use our products and services, including our software and technology platform and applications made available for use online or through mobile devices, where we act as a controller of your Personal Data;
• act as a service provider, supplier or vendor to iov42;
• register for, attend or take part in our events, webinars, programs, promotions or contests;
• receive communications from us or otherwise communicate with us;
• subscribe to receive our newsletters, updates or other communications;
• participate in surveys, research or other similar data collection activities facilitated by iov42;
• are employed by or affiliated with an organisation or institution that uses our products and services where your Personal Data has been shared with us in our capacity as a controller (e.g., to authorise your access to your employer, educational institution or an another organisation’s account); or
• access our locations as a member, service provider or an attendee to an event hosted or co-hosted by iov42.

We strongly recommend you read our policy and understand what we collect, how we collect it, what we do with it, how we protect it, and your rights regarding information, before you use or access any of our services.

2. Data Controller

The party responsible for processing data on our Website(s) is:
iov42 Limited
Regina House
124 Finchley Road
London NW3 5JS
Email: contact@iov42.com

“iov42” is the trading name of the company IOV42 Limited, also known as IOV42 Operations Limited, registered in England and Wales. Registration number: 13181275. Registered office: Regina House, 124 Finchley Road, London, NW3 5JS, United Kingdom.

The Website(s) is not intended for children, and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your data and how we will treat it.

3. Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data: name, surname, title

Contact Data: email address, telephone numbers

Technical Data: IP address, login data, browser type and version

Usage Data: information about how you use our website and services

Marketing and Communications Data: your preferences in receiving marketing from us

Profile Data: Includes your username and password.

4. How We Collect Your Data

Information you give us. This is information (including Identity, Contact, and Marketing and Communications Data) you consent to give us about you by filling in forms on the Website, by corresponding with us. It includes information you provide when you register, set up an account on our Website, use our services, and when you report a problem with the Website, or our services. If you contact us, we will keep a record of that correspondence.

Information we collect about you and your device. Each time you visit our Website, we will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Please see our Cookie Policy for further details.

Information we receive from other sources including third parties and publicly available sources. We will receive personal data about you from various third parties and public sources as set out below.

Device Data from analytics providers, such as Google and search information providers such as Google.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where you have consented.
• Where we need to perform a contract we are about to enter or have entered with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.

Purposes for which we will use your personal data:

Change of Purpose

We will only use your data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish us to explain how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

6. Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if:

• you asked for information from us about our goods or services or
• you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at contact@iov42.com at any time.

7. Disclosures Of Your Personal Data

We may have to share your personal data with the parties set out below:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers.
• Government bodies that require us to report processing activities (such as HM Revenue and Customs).

Third parties to whom we sell, transfer, or merge parts of our business or our assets. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

8. International Transfers

Some of our third parties are based outside the UK so their processing of your data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your data to countries that have been deemed to provide an adequate level of protection for personal data. This will include most of the Europe Economic Area (EEA).

Where we use certain service providers outside Europe, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your data out of the UK.

9. Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

11. Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at privacy@iov42.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

12. Third-Party Links

Our websites may include links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

13. Cookies

We use cookies to track your use of our websites. This enables us to understand how you use the site and track any patterns with regards to how you are using our websites. This helps us to develop and improve our websites as well as products and or services in response to what you might need or want.

Cookies do not harm your computer and do not contain any viruses. Cookies help make our websites more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognise your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimised service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in our Cookie Policy.

14. Changes to This Privacy Policy

From time to time, we will update or modify this Policy, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Policy will be posted to this website with a change to the “Last updated” date (located at the top of this Policy). We encourage you to review this page periodically to stay informed, especially before you provide Personal Data. In circumstances where we make updates or modifications to this Policy that materially alter your privacy rights, we will provide additional notice, such as via email or with in-service notifications, as required by law. The updated Policy will take effect immediately after being posted or as otherwise notified by us. Your continued relationship with us or your continued use of our website, products or services after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of the updated Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@iov42.com.